FAQ

Real Meal Pet Food Company FAQ

Where do you source your meats?

    • Our meats are specially selected healthy grass-fed animals from local PA farmers. No antibiotics, no hormones, no HPP, no charcoal. Simply fresh ethically raised meat.

Where do you ship?

    • We ship throughout the U.S.

What are your hours?

    • We are available Monday-Saturday by appointment. This is also when you can schedule an appointment for food pick-up.

What if my dog doesn’t like the food? 

    • Our customers say even their pickiest eaters love our food. But we know every dog is unique! If your pet isn’t indulging in our food, please return your food within 30 days for a full refund. The food must arrive back in good condition. If you have a custom order, we cannot offer a refund.  

How is the food packaged?

    • Our food is frozen quickly to preserve all nutrients. The food is then delivered frozen to your door. Each batch is first served to our own pets so you can trust that we will do everything possible to make sure it’s the best!

Raw Food Facts and Myths

Will my dog get sick from bacteria in raw meat? 

    • Any food has the potential to disagree with your pet’s digestive track. However, it’s unlikely for them to get sick from bacteria in raw food because their digestive tracks are designed to quickly kill bacteria. That’s why their nasty habits of eating poop, garbage, mice, dead birds, and who knows what else usually will not phase their systems.

Will there be changes in my dog’s poop?

    • The raw diet is packed with nutrients that your dog needs. It’s much easier on their gastrointestinal tract than kibble, making it possible for them to synthesize more of their food. This results in dogs having less and more firm stools.

      Like with any diet change, transitioning to raw foods can be a shock to the digestive tract. Your dog may have one day of loose stool during the transition, which is completely normal and a healthy reaction.

When should I take my pet to the vet?

    • If you notice personality or physical changes that last longer than a few days, we suggest removing raw food and trying a bland diet. Some dogs struggle more with nutritional adjustments than others. If you see more serious complications, such as personality or physical changes (i.e. persistent vomiting or diarrhea), please contact your vet for additional advice.  

Could my dog get salmonella?

    • Salmonella is a rare occurrence in raw food, but just like in dried processed dog food, there’s a slight chance. At The Real Meal Pet Food Company, we do everything we can in our processes to remove the potential threat of salmonella.  

Is there any truth to the “taste of blood” myth?

    • Not. A. Chance.

      This is purely a myth. Dogs will not have a craving for blood or a desire to kill because they’ve tasted raw food.

Can dogs eat raw chicken?

    • Yep! Raw chicken is one of the best things you can feed your dogs because it’s safer and more nutritional than over-processed animal byproducts and unnatural fillers in kibble.

Will the small bone pieces processed in your food harm my pet?

    • Nope! Dogs have bodies with amazing instincts. They’re made to digest raw bones. If you have a small breed dog, you can special order a double ground food so they’re not receiving large grinds. Cat food is automatically double ground, so that is an option as well.

Are chicken bones also processed into your food? If so, can dogs eat chicken bones?

    • Raw chicken bones are part of some Real Meal pet foods. Raw chicken bones are safe for your pet to eat and digest because they’re soft and hollow. They also contain nutritional values, like calcium and phosphorus.

      Dr. Karen Becker, DVM explains, “You add bone as a part of a balanced diet, instead of using a synthetically produced calcium supplement.”

      The reason you often hear warnings against chicken bones is because dogs are often exposed to cooked chicken bones in their homes. When cooked, chicken bones break and splinter, causing serious issues for dogs. They could choke, or the splintered bone could puncture the walls of their GI tract.

Freezing and Storing Real Meal Pet Foods

When my pet’s raw food is frozen or refrozen, can I defrost it in the microwave?

    • Defrosting raw meat in the microwave is NOT recommended. Microwaves cause some of the meat to cook, destructing the natural nutrients in your pet’s Real Meal food.

What is the best way to thaw my pet’s food?

    • We recommend you do your best to prepare ahead of time by allowing the food to defrost in cool water. Place the whole container in the water to allow for slow and even defrosting.

Can I thaw and refreeze the Real Meal’s pet food?

    • Absolutely! Refreezing gives our food the longest “shelf-life.” However, we recommend you only refreeze it one time to keep bacteria from forming and ensure the meat remains nutritiously fresh.

How long can I thawed Real Meal food keep it in the refrigerator?

    • 5-7 days

Raw Food Nutritional Advice

Can I mix the raw food with kibble?

    • Mixing raw food and kibble may lead to digestive issues, leaving your pet uncomfortable. If you want to keep kibble as part of your pet’s diet, you may alternate meals of raw food and kibble.

What is a good meal plan for my dog?

    • Real Meal Beef Blend or K-9 Premium Turkey Blend are two of our most popular meal plans for dogs. With just two daily feedings, your dogs receive a delicious and nutritious treat. Both of these blends also include our Pet Greens + supplement, giving them an extra boost of nutrition.

      If single proteins are best for your pet’s digestion, we suggest adding Pet Greens + as a supplement that is designed to be added to Real Meal’s raw food.

Should I add supplements to my pet’s daily routine?

    • If you’re feeding single proteins, yes! An added supplement, like our Pet Greens +, is a simple way to boost your pet’s immunity, improve digestion, fight allergies, and more.

      If you’re feeding a Real Meal Blend, such as Real Meal Beef Blend or K-9 Premium Turkey blend, it’s already packed full of additional nutrients from the added Pet Greens +.

How much do I feed my dog?

    • Feed 3% of your dog’s weight daily. For puppies feed 3% of the expected adult weight (2-3 times a day).

How much do I feed my cat?

    • Feed 2-3% of your adult cat’s weight daily.

How should I make the switch from kibble to raw?

    • If your dog or cat does not have a sensitive stomach, you can switch to raw immediately. With a sensitive stomach, you will need to alternate 1 meal of raw and 1 meal of kibble for a week and then switch to 100% raw.